Terms of Service
These Terms of Service ("Terms") are an agreement between you and SEO Marketing Company, LLC, a Florida limited liability company operating as AgencyReporting.ai ("AR.ai," "we," "us," or "our"). They govern your use of the agencyreporting.ai website and the AgencyReporting.ai platform (together, the "Service"). By creating an account or using the Service, you agree to these Terms.
1. The Service
AR.ai is a reporting and intelligence platform for marketing agencies. The Service allows you to connect third-party marketing accounts, generate reports and dashboards, and use analysis features, including AI-assisted features. We may add, change, or remove features over time.
2. Accounts and Eligibility
You must be at least 18 years old and using the Service for business purposes. You are responsible for the accuracy of your account information, for maintaining the security of your login credentials, and for all activity under your account, including activity by team members you invite. Notify us promptly at support@agencyreporting.ai if you suspect unauthorized access.
3. Subscriptions and Billing
Plans. Paid plans are based primarily on the number of Brands you add to your account. A "Brand" is a distinct business or client entity you create in the Service, regardless of how many platform connections it has. Current plans and pricing are listed on our pricing page.
Billing. Subscriptions are billed in advance on a monthly or annual basis through our payment processor and renew automatically until canceled. Annual plans are billed once per year at the discounted rate shown on the pricing page.
Upgrades and downgrades. If you exceed the Brand limit of your plan, you will need to upgrade to continue adding Brands. Upgrades take effect immediately with a prorated charge. Downgrades take effect at the start of your next billing period, and you may need to remove Brands to fit the lower limit.
Cancellation. You may cancel at any time from your account settings. Cancellation stops future renewals; the Service remains available through the end of the paid period. Except where required by law, payments are non-refundable.
Price changes. We may change prices with at least 30 days' notice. Changes apply at your next renewal.
4. Free Demos and Trials
We may offer free demos, trials, or sample deliverables (such as audits or reports generated from an account you connect). These are provided as-is for evaluation, may be limited in number, scope, or frequency at our discretion, and may be modified or discontinued at any time. Data connected for a demo is handled as described in our Privacy Policy.
5. Connected Accounts and Your Content
Authorization. When you connect a third-party account (such as Google Ads, Google Analytics, Meta, Microsoft Advertising, or CallRail), you authorize us to access and store data from that account to provide the Service.
Your responsibility. You represent that you have the right to connect each account you connect, including accounts belonging to your clients, and that doing so does not violate any agreement you have with the account owner or the third-party platform. You are responsible for obtaining any consent required from your clients.
Your content. You retain ownership of the data from your connected accounts and any files you upload ("Customer Content"). You grant us a limited license to host, process, and display Customer Content solely to provide the Service to you.
6. White-Label Use
Paid plans may allow you to present the Service and its outputs under your own agency branding. You are solely responsible for your relationships with your clients, for the accuracy of anything you present to them, and for complying with any obligations you owe them. You may not represent that your clients have a direct relationship with us.
7. AI Features and No Professional Advice
Features such as audits, insights, recommendations, chat, and call preparation are generated in part by artificial intelligence based on your connected data. AI-generated output can be incomplete or inaccurate. It is provided for informational purposes only, is not professional, financial, or legal advice, and should be reviewed by a qualified person before you rely on it or present it to a client. You are responsible for decisions made based on the Service's output.
8. Acceptable Use
You agree not to: (a) use the Service to violate any law or the rights of others; (b) attempt to access another customer's data; (c) probe, scan, or test the vulnerability of the Service without our written permission; (d) resell or provide the Service to third parties except as permitted by your plan's white-label features; (e) use the Service to develop a competing product; (f) interfere with the operation of the Service or circumvent usage limits; or (g) connect accounts you are not authorized to access.
9. Third-Party Platforms
The Service depends on third-party platforms and their APIs. We are not affiliated with, endorsed by, or sponsored by Google, Meta, Microsoft, CallRail, or any other platform. Their availability, data accuracy, and API behavior are outside our control, and your use of those platforms remains subject to their own terms. Loss of access caused by a third-party platform (including changes to their APIs or policies) is not a breach of these Terms by us.
10. Our Intellectual Property
We own the Service, including its software, design, and documentation. These Terms do not grant you any rights in the Service other than the limited right to use it in accordance with these Terms and your plan. Feedback you provide may be used by us without obligation to you.
11. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if a third-party platform requires it. Upon termination, your right to use the Service ends and your data is handled as described in our Privacy Policy.
12. Disclaimers
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data from third-party platforms will be complete or accurate.
13. Limitation of Liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Service will not exceed the amounts you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations or to either party's liability for willful misconduct.
14. Indemnification
You will defend and indemnify us against claims arising from Customer Content, your connection of accounts you were not authorized to connect, your relationships with your clients, or your breach of these Terms.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Any dispute will be resolved exclusively in the state or federal courts located in [COUNTY], Florida, and both parties consent to personal jurisdiction there.
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
17. Contact
SEO Marketing Company, LLC (operating as AgencyReporting.ai)
[MAILING ADDRESS]
support@agencyreporting.ai